syreta successfully ISO 9001-certified - quality with a system

syreta gmbh is now ISO 9001:2015 certified. With the successful completion of the certification process, we are sending a clear signal for continuous quality, transparency, and efficiency in all our processes.

ISO 9001 is the internationally recognized standard for quality management systems. It confirms that processes are clearly defined, documented, and regularly reviewed – with the goal of ensuring long-term customer satisfaction and continuously improving it.

Special thanks go to Volkmar Federschmid, who led the certification process with great commitment, structure, and foresight. Through his work, the introduction and documentation of the quality management system were successfully implemented and firmly integrated into our day-to-day business.

“Standardized processes create the basis for sustainable quality – and enable us to implement projects for our customers even more efficiently, transparently, and reliably,” says the syreta team.

With the ISO 9001 certification, syreta underscores its commitment to developing and operating innovative digitalization solutions for retail at the highest level of quality – from strategy and technical implementation through to ongoing operations.

What ISO 9001 specifically means for our customers

A certification is not an end in itself. The real value of ISO 9001 lies not in the certificate on the wall, but in what stands behind it: clearly defined processes, traceable decisions, and a structured approach reflected in every project. For our customers, this means in practice: projects are planned and executed according to uniform standards. Requirements are documented, responsibilities clearly assigned, results reviewed. This reduces sources of error, shortens coordination loops, and creates a reliability that is crucial, especially in complex e-commerce and digitalization projects.

Quality as an ongoing task, not a snapshot

ISO 9001:2015 is based on the principle of continuous improvement. This means: the certification process is not a one-time project, but the starting point of an ongoing cycle of evaluation, adjustment, and further development. Annual surveillance audits ensure that the quality management system not only exists on paper, but is lived. For syreta, this fits well with our self-image: we work in an environment that changes quickly – new technologies, new requirements, new customer projects. A functioning QMS helps manage this dynamism without losing quality.

TÜV AUSTRIA as the certification body

The certification was carried out by TÜV AUSTRIA – one of the most renowned testing and certification bodies in the German-speaking region. This gives the certificate additional weight: it is not merely a self-declaration, but an externally audited and confirmed statement about our process quality. Anyone working with syreta can rely on this: the foundations for structured, quality-oriented work are in place – and are being consistently further developed.