General Terms and Conditions

1. SCOPE OF CONTRACT AND VALIDITY

All orders and agreements are only legally binding if they are accepted in writing by the contractor, and only bind to the extent specified in the order confirmation. The client's purchasing conditions are hereby excluded for the present legal transaction and the entire business relationship. Offers are generally non-binding.

4. DOMAIN REGISTRATION AND DOMAIN FEES

In addition to (or differing from in case of contradictions) the general contractual terms, the following applies:

The contractor mediates and reserves the requested domain in the name and on the account of the client, provided the desired domain is not yet taken. The contractor begins processing the transaction within 5 business days after the conclusion of the contract; the success of the reservation cannot be guaranteed, as a domain might no longer be available (first come first served), or the domain may be a premium domain offered by the respective registry at a higher price. Therefore, the contract is only valid if the domain can be registered at the offered price. The domain for .at, .co.at, and .or.at addresses is set up by the registry nic.at, for other addresses by the respective responsible registry. The contractor acts as the billing agent for domains managed by nic.at for the duration of this contract (unless otherwise agreed); however, the contractual relationship for the establishment and administration of the domain exists directly between the client and the registry, including the terms and conditions of the respective registry. The registration fee that goes to the registry is included in the amounts invoiced by the contractor to the client (unless otherwise agreed). For domains not managed by nic.at, billing is done directly between the client and the domain administration facility unless otherwise agreed; in this case, the contractor charges the client by agreement for the registration, the used technical facilities as well as an administration fee.

If the client registers a .COM and/or .NET domain, they agree to indemnify and hold harmless the .COM / .NET registry, VeriSign, Inc., and its directors, officers, employees, agents, and subsidiaries from all claims, damages, liabilities, costs, and expenses, including reasonable attorney's fees, and expenses arising out of or in connection with the registered domain holder.

The fee for restoring (reactivating) a domain name that has already been deleted due to a cancellation (so-called Redemption Period) is EUR 100 net.

The client acknowledges that the client’s contract with the registry does not automatically end when the contract with the contractor is terminated, but that the client must instead terminate it separately with the registry, unless otherwise expressly agreed between the contractor and the client (and in the case of businesses: in writing).

The general terms and conditions of nic.at (available at www.nic.at) or of the otherwise respective responsible registry apply concerning the domain; these will be sent to the client by the contractor upon request.

The contractor is not obliged to check the legality of the domain, for example in terms of trademark or name rights, but has the right to refuse registration in case of concerns. The client declares to comply with the relevant legal regulations and, in particular, not to infringe anyone's trademark rights and will hold the contractor harmless and without complaint in this respect.

The provisions apply mutatis mutandis to domain transfers. If the transfer fails for reasons not within the contractor’s sphere or if automated processing is not possible, the client still has to pay the fee. For further efforts by the contractor, the client must pay a separate fee.

The client must inform the contractor of a transfer and terminate the contract with the contractor observing the notice period and possible payment of residual term fees. Except at Nic.at, the domain ends in any case with the termination of the contract between the client and the contractor; therefore, the client must ensure that the domain is transferred in time.

5. DATA PROTECTION AND CONFIDENTIALITY

The contractor and their employees are subject to the confidentiality of communications according to § 93 TKG 2003 and the confidentiality obligations of the Data Protection Act, even after the conclusion of the activity that necessitated confidentiality. Personal data and user data are not viewed. Even the mere fact of an exchange of messages having occurred is subject to confidentiality obligations.

The client can object to the processing of personal data. This does not preclude technical storage or access if the sole purpose is to carry out or facilitate the transmission of a message via the contractor's communication network or to provide a service ordered by the client. Routing and domain information must be passed on accordingly.

Based on the Data Protection Act and the Telecommunications Act 2003, the contracting parties commit to storing, processing, and disclosing master data only within the scope of service provision and for the purposes agreed in the contract. Such purposes include: conclusion, implementation, amendment, or termination of the contract with the client, charging fees, creating participant directories, providing information to emergency service providers according to § 98 TKG 2003. To the extent that the contractor is obligated to disclose according to the TKG in its current version, the contractor will comply with this legal obligation.

The contractor is authorized to determine and process the following personal master data of the client and participant in accordance with § 92 Para 3 Z 3 and § 97 (1) TKG 2003: first name, last name, academic degree, residential address, date of birth, company, email address, telephone and fax number, other contact information, creditworthiness, information about the type and content of the contractual relationship, payment methods, and payment receipts for evidencing the contractual relationship.

The client has the right according to Art. 15 GDPR to obtain information at any time about all data stored about them by the contractor. The email address set up for this purpose by the contractor is: office@syreta.com

Master data will be deleted by the contractor according to § 97 Para 2 TKG at the latest after the termination of the contractual relationship with the client, unless this data is still needed to charge or collect fees, handle complaints, or fulfill other legal obligations.

Access and connection data are generally deleted immediately by the contractor, unless technical or billing reasons argue against it.

Content data is not stored by the contractor. If a short-term storage is necessary for technical reasons, the contractor will immediately delete the stored data once these reasons cease to exist. If the storage of content is a service feature, the contractor will delete the data immediately after the service is provided.

6. OTHER PROVISIONS

6.1. TRANSFER OF DUTIES

The contractor is authorized to transfer its duties or the entire contract to a third party with the effect of releasing itself from obligations. The contractor is authorized at its own risk to engage other companies to provide services arising from this contractual relationship.

6.2. ADVERTISING

The contractor may publicly announce the conclusion of contracts without further approval from the client and provide a general overview of the scope of the contractual services to be provided by the contractor. The client grants the contractor permission to display the client's mark ("mark" in this context refers to a resemblance to a brand name, trademark, service mark, insignia, symbol, logo, or other designation) on the website and in company presentation materials.

7. FINAL PROVISIONS AND SEVERABILITY CLAUSE

Unless otherwise agreed, the statutory provisions applicable between fully qualified merchants apply exclusively under Austrian law, even if the order is carried out abroad. In the case of any disputes, the local jurisdiction of the competent court for the contractor's business location (Regional Court Wels) shall be exclusively agreed upon. For sales to consumers within the meaning of the Consumer Protection Act, the above provisions apply only insofar as the Consumer Protection Act does not mandatorily provide for different provisions. Should individual provisions of this contract be ineffective or unenforceable, the remaining content of this contract shall not be affected. The contracting parties will act in partnership to find a regulation that comes as close as possible to the ineffective provisions.