The Edge Tuners: Austria’s first online ski grinding service

On www.diescharfmacher.at, customers can conveniently order their ski service online – simple, fast and secure, in just a few steps. Die Scharfmacher, run by Sport Öhner in Linz, thus offer Austria’s first online ski grinding service.

The concept impresses with maximum convenience: the skis are picked up directly from the customer’s home, professionally ground and serviced, and then conveniently delivered back home. The entire process – from placing the order to payment – is fully automated and consistently designed to be user-friendly.

syreta implemented this responsive online shop together with partner DJW Werbeagentur. The technical solution is characterized by three key core functions: a DPD integration for handling pickup and delivery, regional management for targeted control of the service areas, and secure, integrated payment processing.

The result is a well-thought-out B2C omni-channel solution that fully transfers a classic local sporting goods specialist retail service into the digital world.