Biohof Achleitner - digital solutions for 100% organic

Biohof Achleitner is one of the pioneers of organic agriculture in Austria. Since its founding in 1990, the family business has stood for sustainable operations, regional value creation, and the vision of “100% organic in Austria.” What began as a small farm shop has grown into a diverse organic enterprise with its own agriculture, organic box service, organic fresh market, organic culinary department, and wholesale.

To make the high level of service quality tangible digitally as well, syreta developed a custom e-commerce and service platform that optimally supports the farm’s diverse business areas. The goal was to simplify the ordering process for customers, optimize internal workflows, and at the same time digitally reflect the company’s distinctive philosophy.

The Challenge

Biohof Achleitner ships more than 8,000 organic boxes every week and offers an extensive range of organic products. The digital solution therefore had to do far more than a classic online shop. What was required was convenient subscription management, flexible ordering options, transparent product availability, and seamless integration of existing business processes.

syreta’s Solution

Together with Biohof Achleitner, a tailor-made platform was created with comprehensive features for customer service and process automation:

• Digital management of organic box subscriptions
• Individual composition and adjustment of deliveries
• Wish lists for recurring orders
• Real-time product availability
• Automated newsletter processes
• Online booking of vouchers
• Integration with Microsoft Dynamics NAV
• Corporate website with recipe database, blog, events, and current offers

The Result

The new platform streamlines the entire ordering process and creates a convenient digital customer experience. Customers can manage their organic box flexibly, adjust or pause deliveries, and access information about products, recipes, and events at any time. At the same time, Biohof Achleitner benefits from automated workflows and optimal integration of e-commerce and inventory management.

Sustainability, conceived digitally

The digital solution consistently supports Biohof Achleitner’s values: regionality, sustainability, and customer proximity. Through the intelligent connection of agriculture, commerce, and digital service, a platform is created that makes the claim “Organic beyond the edge of the field” tangible online as well.

Services: E-commerce, subscription management, ERP integration, Microsoft Dynamics NAV, customer portal, newsletter automation, voucher management, corporate website, UX/UI design, process digitization.

8,000 organic boxes per week is no hobby – that’s logistics at a serious level. The digital platform syreta developed for Biohof Achleitner does justice to that: subscription management, flexible delivery adjustments, real-time availability, and integration with Microsoft Dynamics NAV turn the webshop into a true operational tool that is used every day.

That the platform also integrates recipes, events, and blog content is no add-on – it’s part of the brand’s self-conception. At Biohof Achleitner, it’s not just about purchasing a product, but about an attitude. The website conveys exactly that.